And it begins with digging for the data that matters. We get to know you, your business, and your customers. Who you are and what they want. We don’t collect stats, we collect stories. Through insights and research, we are able to pinpoint exactly who your audiences are, how they behave and what you need to do, to build trust. With all the glorious data, we can help you make connections so deep, you’ll find Adele rolling in it.
COLLECT
Data Intelligence
We believe your customers drive innovation, not your company. The process of data intelligence allows the data to tell meaningful stories to assist stakeholders to make better-informed decisions.
The customer and their needs are always at the heart of our approach. We are the voice of your customers.
Our obsession with data intelligence is the highway to radical ideas to add value and earn the attention of your audiences. Consumer behaviour continuously evolves and it requires brands to play in the agility economy, which is the winning formula to result-driven marketing.
“Old-School” marketing does not live in our neighbourhood. We keep businesses in touch with tomorrow, and relevant to the time we now live in and data is the compass to this new world.
Data Enrichment
There’s always more to learn about your audience.
Data Cleaning
Reliable data is valuable data.
Data Analytics and Data Visualisation
Let’s unlock the secrets you didn’t know you knew.
Trend Analysis and Mapping
Just coz it’s trending doesn’t mean it’s for you. Let’s investigate.
Persona Development
Who are your customers, really?
Customer Journey Mapping
Digging deep into your relationships with your customers.
Research
Our research methodologies are detailed studies into specific problems and concerns. This is the collection of data that entails systematic inquiry of critical information and the analysis and interpretation thereof.
Search Listening
What’s hot and what’s not in the world? We know how to find out.
Social Listening
Discovering the trends, you need to know
Qual and Quant
Solving every challenge from every angle.
Social Audits
We’ll find those tweaks, tucks and tips to improve your social game.
CX Audits
How do your customers feel about the experience on offer?
Content Analysis
Let’s see what’s working and what’s not.
Netnography
Plugging into society to reveal new opportunities.
Competitive Analysis
Know what the competition is doing, then do something better.